The Sellers guarantee to do everything in their power in order to respect the delivery times indicated in the Website and, in any case, to deliver within a maximum of thirty (30) days from the day following the date on which the customer sent the order and after confirmation of payment. In case of non-execution of the order by the Seller, due to the temporary unavailability of the Product, the Seller shall provide written notice to the customer and will refund any amount already paid by the customer for the Product according to the following paragraph. The website indicates the availability or unavailability of the Products, if a product ordered by a customer is not available for delivery despite the confirmation of the order and payment, the Customer will be promptly refunded. Orders are shipped by the Seller from Monday to Friday from 9:00 - 16:00 hours. Orders placed during the weekend will be processed on the following Monday morning.
THE DELIVERY OF THE PURCHASED PRODUCTS OCCURS WITHIN AN AVERAGE OF FIVE (5) WORKING DAYS FOR ORDERS FROM ITALY AND WITHIN TEN (10) WORKING DAYS FOR ALL OTHER DESTINATIONS. THE PRODUCTS WILL BE DELIVERED IN ANY CASE WITHIN THIRTY (30) DAYS UNDER THE TERMS OF THE LAW. IT IS POSSIBLE TO SHIP GOODS TO ITALY, TO THE EUROPEAN COMMUNITY.
The Products ordered by the Consumer will be shipped according to the method selected by the Customer, from those available, and indicated on the Website at the time of the order. The Customer agrees to check without delay, and in any event not later than three (3) days from receipt of the Products, the correctness of the delivery and inclusion of all and only the Products purchased within that period, and to inform the Seller of any defective Products received or differences from the order placed. If the package or the packages of products ordered by the customer reach their destination in a visibly damaged condition, the customer is asked to refuse the delivery by the shipping agent or to sign a “Goods unchecked” delivery. Once the deadline referred to above is reached, without the customer having made claims against the shipping agent, the Products delivered shall be deemed fully accepted by the Client.